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Ransomware Attack on Verdance Financial Disrupts Payroll, Business Transfers Across Quebec and Ontario

Leila Park

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A handwritten sign on an ATM in a Toronto convenience store informs customers of service disruption during the February 15th ransomware attack on Verdance Financial, which froze payment systems and caused widespread transaction delays across Ontario and Quebec.

Montreal, Quebec —

A ransomware attack targeting Verdance Financial earlier this month paralyzed internal systems and disrupted payment operations across Quebec and Ontario, delaying payrolls, stalling business transfers, and throwing small enterprises into temporary financial disarray.

Verdance, one of Canada’s largest credit union networks, confirmed the breach stemmed from a phishing campaign that gave attackers access to back-office infrastructure. While customer-facing services like debit transactions and ATM withdrawals remained online, internal financial systems—including payroll, loan approvals, and supplier payments—were rendered inoperable for several days.

Business Operations Brought to a Standstill.

The fallout was immediate. Small businesses, independent contractors, and freelancers banking with Verdance were unable to send or receive payments, causing ripple effects across multiple sectors.

I had to tell my staff they wouldn’t get paid on time,” said Marianne Gauthier, who runs a boutique marketing firm in Laval. “We rely on electronic transfers to keep everything moving—this locked us out entirely.”

Some freelancers reported missing project deadlines due to frozen deposits, while others faced penalties for late payments on contracts. Companies requiring urgent wire transfers to secure shipments or pay suppliers experienced severe cash flow constraints.

Slow Response Raises Concerns.

Verdance brought in cybersecurity firm Redfield Mandiant to assist in containment and recovery. Systems were gradually restored over the following days, but the credit union faced backlash over what critics called “slow and vague communication” in the critical early hours of the attack.

In a statement issued after services were restored, Verdance said it was investing $20 million in AI-powered threat detection tools and would accelerate its cybersecurity modernization plans.

A Broader Wake-Up Call;

The Canadian Credit Union Association (CCUA) responded by issuing updated guidelines urging financial institutions to:

Implement network segmentation to contain attacks
Run routine employee phishing simulations
Maintain offline backups of payment infrastructure

Cybersecurity experts say the incident highlights just how intertwined digital banking is with day-to-day commerce.

When a payment network goes down, it doesn’t just affect the institution—it affects the economy,” said a CCUA spokesperson. “Wages, rent, contracts—it’s all connected.”

While Verdance has not confirmed whether a ransom was paid or disclosed the identity of the attackers, the event is already prompting credit unions across Canada to re-evaluate their internal defenses and contingency plans.

Following the risk behind the ROI. — Leila Park

ODTN News’ Ayaan Chowdhury contributed to this report.

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siberX Mart Supply Chain Snarled as Digital Transformation Faces Cyber Threats

Leila Park

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Trucks remain on standby outside siberX Mart’s Vancouver distribution hub as suppliers pause shipments amid a breakdown in the retailer’s digital ordering system.

VANCOUVER, BC — 

September 9, 2025 — siberX mart, one of Vancouver’s fastest-growing retail chains, is facing mounting supply chain turmoil after suppliers confirmed they have halted shipments due to breakdowns in the company’s ordering systems.

Distributors tell ODTN News that orders are no longer being confirmed through siberX mart’s digital platform, creating uncertainty about where and when truckloads should be delivered. Several store teams across British Columbia report being told to “hold tight” until directives arrive from the company’s Vancouver head office.

We can’t send full shipments blind,” said one distributor, speaking on condition of anonymity. “If the system isn’t giving us the green light, we risk losing thousands in misrouted stock.”

A Digital Ambition Stalled by Cyber Risk

The disruption comes at a sensitive time for siberX mart’s leadership. CEO Adrian Blake has been championing a sweeping digital transformation initiative, pitching it as the company’s path toward faster growth and real-time supply chain visibility.

But insiders now suggest the project is faltering under the weight of cybersecurity threats and system vulnerabilities. According to industry analysts, the platform’s instability may have exposed gaps in both resilience and crisis planning.

When your ordering backbone goes dark, it doesn’t just delay shipments — it undermines trust,” said Dr. Serena Choi, a retail technology expert at the Pacific Cyber Institute. “For siberX mart, the optics are that their big digital bet is going sideways.

Customer Impact Grows

Meanwhile, shelves at several siberX mart locations are running low on high-demand essentials. Frustrated customers are taking to social media to vent about empty aisles and unanswered questions, with some calling the silence from corporate “unacceptable.”

So far, siberX mart has not issued a public statement addressing the cause of the disruption or providing a timeline for resolution.

For a company that has staked its reputation on technological modernization, the incident is a high-profile reminder that innovation without resilience carries serious risks.

ODTN News will continue monitoring this story as siberX mart works to restore order and confidence in its systems.

Following the risk behind the ROI. — Leila Park

ODTN News’ Mira Evans & Ayaan Chowdhury contributed to this report.

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Insurance Without a Safety Net? Canadian Firms Face Premium Hikes Amid Cyber Liability Crisis

Leila Park

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A leaked Treasury Board of Canada Secretariat memo references cybersecurity insurance as a "long-term consideration" under federal risk modeling, sparking debate over government preparedness and private sector liability.

Toronto, ON —

July 4, 2025 — As ransomware incidents and data breaches continue to spike across Canada, many mid-sized firms are now finding themselves priced out of the very protection they need most: cyber insurance.

According to a new report from the  Maple Risk Institute, premiums for cyber liability coverage in Canada have risen by an average of 41% year-over-year, with some sectors — including legal services, logistics, and private healthcare — seeing even steeper increases or flat-out denials.

“Insurers are spooked,” said Arjun Patel, a senior risk analyst at Maple Risk. “Claims are skyrocketing, and the underwriting models weren’t built for this volume or complexity of cyber incidents.”

One major driver, Patel says, is a wave of quiet ransomware settlements, particularly after last year’s high-profile breach at Regal Processing Group, a national payroll processor that reportedly paid a seven-figure ransom to avoid a class-action lawsuit from affected clients.

“The insurers paid out quietly, but now they’re passing those losses straight down the chain,” he added.

A Shrinking Pool

Of the 12 major insurers that offered cyber liability coverage in Canada in 2022, only seven are actively writing new policies today, and many have added stringent preconditions, including mandatory penetration testing and proof of MFA enforcement across all endpoints.

“For a lot of companies, especially outside urban tech hubs, these conditions are unrealistic,” said Tara Muir, COO of logistics firm NorthTrak Freight. “We’re being told to upgrade our security stack or be denied coverage — but we can’t afford the upgrades without the coverage.”

A Risk Spiral in Progress

Experts warn that without accessible insurance, smaller firms may choose to underreport or hide breaches, leading to downstream damage in interconnected supply chains and customer networks.

“The cyber risk spiral is real,” said Patel. “Less coverage means more exposure, which means more cautious insurers, which means even less access.”

Government regulators have yet to propose a cyber insurance backstop or subsidy, though internal Treasury Board memos — leaked earlier this month — reportedly cite it as a “long-term consideration” under national risk modeling.

Following the risk behind the ROI. — Leila Park

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Are Canadian Companies Learning from Global Cyber Attacks? Insider Insights into the Secret Downfall of Canadian Businesses

Leila Park

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Dr. Emilie Zhang, professor of digital risk and enterprise resilience at the fictional Northland Institute of Technology, speaks during a recorded interview on Canada's cybersecurity preparedness, July 25, 2025.

Toronto, ON — 

July 25, 2025 — As Canadian firms scramble to review their cybersecurity posture in the wake of recent government warnings about state-aligned threat actors, some experts warn that many businesses are still failing to translate lessons into action, even when the wake-up calls are happening at home.

In an exclusive interview with ODTN News, Dr. Emilie Zhang, a professor of digital risk and enterprise resilience at the fictional Northland Institute of Technology, says too many Canadian firms are treating cyber threats like distant hypotheticals, not immediate business risks.

“The breaches have already happened here — in our supply chains, our telcos, our utilities. From RedLake to Trinexus to the CanPharma attack, these were not drills,” said Zhang. “But we’re still acting like someone else will handle it.”

Her comments follow last week’s unprecedented joint alert from the Federal Office of Data Integrity (FODI) and the Cybersecurity Oversight Commission of Canada (COCC), which warned of “imminent risk of sustained cyber attacks” against critical government infrastructure.

Zhang, however, believes that the business community is the real soft target.

“Governments may move slowly, but at least they’re moving. A lot of companies still treat cybersecurity like IT plumbing; invisible until it breaks.”

A Pattern of Ignored Warnings

Over the past three years, multiple major Canadian firms have fallen victim to preventable breaches:

  • RedLake Freight Systems (2022): A ransomware event shut down logistics operations across three provinces for nearly a week, exposing payroll records and driver credentials.
  • Trinexus Solutions (2023): A supplier to provincial health authorities suffered a supply chain compromise that led to the leak of anonymized but re-identifiable patient datasets.
  • CanPharma Group (2024): A cloud misconfiguration exposed nearly 1.2 million prescription histories, prompting a joint privacy investigation in Ontario and B.C.

Despite these incidents, Zhang says the same mistakes keep repeating.

“Weak MFA, poor vendor controls, no tabletop exercises. These aren’t zero-day exploits — they’re zero-effort breaches.”

Budget Paralysis and the Illusion of Safety

A recent report by the fictional Canadian Association of Corporate Risk Officers (CACRO) found that 59% of mid-sized firms had not reviewed their incident response plans in over a year, and only 21% had conducted a third-party penetration test since 2022.

“Executives will spend $3 million on rebranding, but flinch at $30,000 for a red team audit,” said Marc Rousseau, a Quebec-based cybersecurity consultant. “There’s still this mindset that good luck is a strategy.”

Zhang argues that Canada is entering a critical learning window.

“We have the advantage of hindsight — not just from abroad, but from our own backyard. But the clock’s ticking. If we don’t treat cyber resilience like a core business function, we’re going to lose more than data.

Following the risk behind the ROI. — Leila Park

ODTN News’ Ayaan Chowdhury contributed to this report.

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